Shipping policy
Shipping Policy
Thank you for choosing Shippee Ki-Yay! We are committed to providing you with the best possible shopping experience, including efficient and reliable shipping. Please review our shipping policy below for details:
1. Processing Time:
- Order processing typically takes 1-2 business days.
- During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience.
2. Shipping Methods:
- We offer standard shipping for all orders.
- We work with reputable shipping carriers to ensure timely and secure delivery of your items.
- Shipping methods may vary depending on your location and the size/weight of the items in your order.
3. Shipping Destinations:
- We currently ship within the United States. Unfortunately, international shipping is not available at this time. We apologize for any inconvenience caused.
4. Shipping Costs:
- Shipping costs are calculated based on the weight and dimensions of your order.
- We strive to offer competitive shipping rates and occasionally provide free shipping promotions on select items or order thresholds.
5. Estimated Delivery Time:
- Once your order is processed and shipped, the estimated delivery time is typically 3-7 business days.
- Please note that delivery times may vary depending on the shipping carrier and your location.
6. Shipment Tracking:
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
- You can use this tracking number to monitor the progress of your shipment and estimated delivery date.
7. Order Tracking and Status:
- You can easily track the status of your order by visiting the "Order Tracking" section on our website.
- If you have any questions or concerns about your order, please don't hesitate to reach out to our customer support team.
8. Order Modifications or Cancellations:
- If you need to modify or cancel your order, please contact us as soon as possible.
- Once an order has been shipped, we cannot make changes or cancel the shipment. In such cases, you may need to follow our return/exchange policy.
9. Lost or Damaged Packages:
- While we take utmost care in packaging and ensuring the safe delivery of your items, unforeseen circumstances may occur.
- If your package is lost or arrives damaged, please reach out to our customer support team immediately. We will work with you to resolve the issue promptly.
Please note that the shipping policy is subject to change without prior notice. Any updates or modifications to our shipping policy will be communicated through our website or via email.
If you have any further questions or require assistance regarding shipping, please don't hesitate to contact our friendly customer support team at customerservice@shippeekiyay.com.
Last updated: May 19, 2023
Shippee Ki-Yay
Email: customerservice@shippeekiyay.com
Thank you for choosing Shippee Ki-Yay! We are committed to providing you with the best possible shopping experience, including efficient and reliable shipping. Please review our shipping policy below for details:
1. Processing Time:
- Order processing typically takes 1-2 business days.
- During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience.
2. Shipping Methods:
- We offer standard shipping for all orders.
- We work with reputable shipping carriers to ensure timely and secure delivery of your items.
- Shipping methods may vary depending on your location and the size/weight of the items in your order.
3. Shipping Destinations:
- We currently ship within the United States. Unfortunately, international shipping is not available at this time. We apologize for any inconvenience caused.
4. Shipping Costs:
- Shipping costs are calculated based on the weight and dimensions of your order.
- We strive to offer competitive shipping rates and occasionally provide free shipping promotions on select items or order thresholds.
5. Estimated Delivery Time:
- Once your order is processed and shipped, the estimated delivery time is typically 3-7 business days.
- Please note that delivery times may vary depending on the shipping carrier and your location.
6. Shipment Tracking:
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
- You can use this tracking number to monitor the progress of your shipment and estimated delivery date.
7. Order Tracking and Status:
- You can easily track the status of your order by visiting the "Order Tracking" section on our website.
- If you have any questions or concerns about your order, please don't hesitate to reach out to our customer support team.
8. Order Modifications or Cancellations:
- If you need to modify or cancel your order, please contact us as soon as possible.
- Once an order has been shipped, we cannot make changes or cancel the shipment. In such cases, you may need to follow our return/exchange policy.
9. Lost or Damaged Packages:
- While we take utmost care in packaging and ensuring the safe delivery of your items, unforeseen circumstances may occur.
- If your package is lost or arrives damaged, please reach out to our customer support team immediately. We will work with you to resolve the issue promptly.
Please note that the shipping policy is subject to change without prior notice. Any updates or modifications to our shipping policy will be communicated through our website or via email.
If you have any further questions or require assistance regarding shipping, please don't hesitate to contact our friendly customer support team at customerservice@shippeekiyay.com.
Last updated: May 19, 2023
Shippee Ki-Yay
Email: customerservice@shippeekiyay.com