Refund policy

At Shippee Ki-Yay, we are committed to offering our customers high-quality golf equipment and accessories. We understand the importance of satisfaction with each purchase; however, we maintain a No Return and No Refund Policy for all products sold on our website.

Before making a purchase, we encourage customers to carefully review product descriptions, specifications, and images to ensure that the item meets their requirements and expectations.

In the event that you receive a defective or damaged product, please contact our customer support team within 7 days of receiving the item. We will assess the situation and provide a suitable solution, such as a replacement or store credit, on a case-by-case basis.

Please note that items with visible signs of use, damage caused by the customer, or those returned without prior authorization from our customer support team will not be eligible for replacement or store credit.

We appreciate your understanding and thank you for choosing Shippee Ki-Yay for your golf equipment and accessory needs. If you have any questions or concerns about our No Return and No Refund Policy, please do not hesitate to contact our customer support team. We are here to help and ensure a positive shopping experience.